The YMCA of San Diego County Association Office Receptionist is responsible for monitoring all front desk activities while projecting a positive and friendly demeanor to visitors, staff, and the public. Providing excellent service, the Receptionist will greet visitors, in person and on the telephone, and provide general assistance by answering or referring inquires to appropriate personnel.

For information on Y Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

Schedule

• Location: Association Office 
• Full-time, 6 months temporary position 

• Answer multi-line telephone system with large call volume including relaying information and directing calls to the appropriate person(s)
• Greet and assist visitors entering the Association office while monitoring front-door access to ensure only authorized individuals are permitted admittance
• Maintain department directories
• Manage Association office conference and meeting room reservations
• Complete office supply orders and delivery notifications
• Receive and sign for incoming deliveries on behalf of the Association and ensure proper notification of receipt
• Respond to all email inquires and questions submitted
• Provide administrative support to a variety of assignments as requested
• Ensure all functions are carried out in accordance with stipulated Association protocols and procedures
• Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency
• Must be dependable and reliable
• Ability to do repetitive motion projects such as folding, stapling, typing, stuffing envelopes, and typing for extended periods of time
• Possess excellent customer service, communication, and Interpersonal skills
• Experienced with Microsoft Office programs to include Outlook and Word
• Other duties as assigned

• Highschool diploma or GED
• 1+ year's experience in reception setting, front office, and with general office procedures
• Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications 
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
  • American Red Cross
  • American Heart Association
  • American Safety & Health Institute 

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.