The Associate Program Manager- CSS participates in the planning, development, and implementation of program/project objectives, low budget planning and appropriations duties (<$250k), some policies & procedures development, small team management/supervision. Ensure department/program/project objectives are met. Manages decisions with direct supervision, implements routine solutions to problems on a less routine to regular basis. Oversees one program/project/initiative with low to moderate staffing, community, and/or client complexity. 

  
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For more Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

SCHEDULE:  

• This position is Monday – Friday, 8:00AM – 5:00PM with occasional weekend and evening availability based on program need
  • Evening (6:00PM - 7:30PM) remote meeting 1x per month 

WORK DESIGNATION: 

• Remote (must work within San Diego County Region) 
  • In person meetings up to 3x per month throughout San Diego County 
  • Please note that the work designation may change based on business needs.  

PROGRAM SUMMARY: 

The YMCA of San Diego County (YMCA), in partnership with the County of San Diego
Child & Family Well-Being Department (CFWB), community-based organizations, and community
members, will develop, implement, and evaluate community-driven recommendations to improve family
interactions with the child welfare system and strengthen local supports that help keep children safely at
home. Building on the initial phase of the project, which identified three key focus areas for improvement, the
next phase will center on identifying recommendations or interventions within the CFWB department. The three focus areas include:

1. Strengthening the quality and consistency of communication between child welfare staff and families.
2. Promoting strengths-based approaches to working with families that recognize and build on their capacities.
3. Integrating the voices and lived experiences of parents, caregivers, and youth into CFWB’s decision-making, policy development, and practice.

• Manages or supports programs/projects/contracts (0-1) with varying complexity, implements programs/strategies to ensure compliance. Must adhere to regulatory requirements, fidelity to service models, funder requirements and other regulations. Impact of compliance error is low.
• Directly interacts with clients or client level issues regularly (daily-weekly), oversees moderate case management or navigation services and clients with manageable behavior, noncomplex behavioral or social issues, low acuity. Problems encountered are common/routine, and solutions are readily available. Non-routine problems are encountered far less regularly (every few months). Includes high volume numbers of clients that are less vulnerable, and services are lighter touch, interactions with clients are likely virtual, or in-office versus home visiting or other community-based settings.
• Rarely supports in communications efforts, rarely contributes content (one time per year). Occasionally collaborates with internal and external stakeholders to maintain partnerships, occasionally attends required partner meetings or other collaborative participation related to the contract/program/role. Never to rarely participates in advocacy efforts.
• Manages, oversees, and approves budget and spending amounting to less than $250k annually, ensuring budget remains on target. Manages accounting related operations including approvals, processing, ensures compliance with contract/grant regulations. Manages contractors and vendors.
• Ensures mitigation strategies are developed and implemented to reduce client level and organizational risk, including contracts/service deliverables, and program and department objectives.
• Other duties as assigned 

 
TRAVEL REQUIREMENTS:  

• Must have access to reliable transportation to travel regularly throughout San Diego County  
• Occasional in-state and out-of-state travel

SUPERVISORY RESPONSIBILITIES:  

• Individual Contributors (Direct Service, Administrative Staff, and/or Volunteers Etc.)

EDUCATION: 

• Bachelor’s degree in social sciences, social work, psychology, public administration, or a related field, or equivalent related experience is required AND

YEARS OF EXPERIENCE: 

• A minimum of three (3) years of progressive experience in any of the following or a combination thereof: 
  • Type of Experience:  
    • Assisting with implementing complex contracts, services, or projects, ensuring alignment with organizational goals and compliance with funder requirements
    • Supporting team members, assisting with staff supervision, and contributing to team development and performance management
    • Assisting with the development or maintenance of partnerships with funders, community stakeholders, and other collaborators to support program goals
    • Working directly with clients or populations served by the organization, overseeing day-to-day client interactions, ensuring the application of evidence-based practices, cultural humility, and trauma-informed care, while learning to apply leadership skills in service delivery 
  • Setting/Environment: 
    • Experience in youth and family services delivered within community-based environments, focusing on direct client support, culturally responsive programming, and collaboration with stakeholders to address diverse needs  

JOB COMPETENCIES: 

• Strong communication skills to effectively interact with internal and external stakeholders
• Client-centered approach, ability to ensure services are delivered with cultural humility, trauma-informed care, and evidence-based practices
• Problem-solving and critical thinking abilities to address challenges and find solutions
• Team collaboration and support to foster a positive and inclusive team environment
• Adaptability and flexibility to respond to changing priorities and dynamic program needs
• Ability to manage crises effectively, ensuring swift and appropriate responses
• Knowledge of program/funder databases, and appropriate documentation, data analysis, and reporting practices 

 
PRE-HIRE CONTINGENCIES: 

• Licensing, state law and our government funders are required that all staff (hybrid, remote, or onsite) within YMCA San Diego County are fingerprinted, prior to reporting to work, and include subsequent arrest notifications
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.