The HR Manager – CSS provides leadership and oversight for the Human Resources (HR) team supporting Community Support Services (CSS), including Expanded Learning Programs (ELP), Childcare Resource Services (CRS), and Youth & Family Services (YFS). This role manages day-to-day HR operations, supports the implementation of HR initiatives, and partners with CSS and HR leadership to provide guidance on employee relations, recruitment, and compliance. The Human Resource Manager helps align workforce strategies with operational goals while ensuring adherence to employment laws and funding source requirements. This role supports a positive workplace culture through effective HR practices and collaboration with internal partners to meet organizational needs. 
  
Learn more about YMCA Community Support Services programs CLICK HERE  
  
For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)  
  
SCHEDULE:  

• This exempt position generally follows a Monday–Friday schedule during regular business hours. Flexibility is occasionally required to meet program and staff needs, which may include early morning, evening, weekend or holiday coverage in alignment with Community Support Services operations.

WORK DESIGNATION: 

• Remote (must work within San Diego County Region)  
  • The Human Resources Manager supports programs operating throughout San Diego County and may occasionally travel to program sites or administrative locations. In-person attendance at meetings, trainings, and events is required as needed to maintain connection with teams and ensure effective partnership with CSS and HR leadership.
  • Please note that the work designation may change based on business needs.  

• Provide leadership, direction, and supervision to the CSS HR team, ensuring effective collaboration, professional growth, workload balance, and alignment with department and organizational goals 
• Implement and maintain HR policies, procedures, and programs across CSS branches, ensuring compliance with federal, state, and local employment laws, as well as funding source requirements 
• Oversee HR operations and the full employee lifecycle- including recruitment, onboarding, training, development, and separation- in coordination with CSS and HR leadership 
• Provide coaching and guidance to supervisors and staff on HR practices, performance management, and employee relations to promote a positive and compliant workplace culture 
• Manage and resolve employee relations matters, ensuring fair, confidential, and timely investigations in collaboration with Senior HR leadership or legal counsel, as appropriate 
• Monitor and audit HR processes and records to ensure compliance, accuracy, and continuous quality improvement across HR operations 
• Manage and support HR projects and initiatives, including process improvements, system updates, and implementation of new HR tools or programs 
• Collaborate with internal partners- including Community Bridging & Engagement, Learning & Development, and Compliance- to promote employee engagement, workplace well-being, and retention initiatives 
• Compile and analyze workforce data and HR metrics to identify trends, support decision-making, and inform strategic planning efforts 
• Other duties as assigned 

TRAVEL REQUIREMENTS:  

•  Must have access to reliable transportation to travel regularly throughout San Diego County  

SUPERVISORY RESPONSIBILITIES:  

• Supervises staff across multiple levels and functions supporting CSS Human Resources operations 

EDUCATION:

• Bachelor’s degree in Human Resources, Organization Effectiveness, Psychology, Business Management, or a related field, OR equivalent four (4) years’ work experience in a related field, AND five (5) years of progressive work experience.
  • Type of Experience: 
    • Supervising, mentoring, and developing HR professionals across multiple levels and functional areas
    • Supporting or coordinating HR initiatives across multiple programs or sites, preferably within a grant-funded or nonprofit environment
    • Managing employee relations issues, including assisting with investigations, conflict resolution, and advising managers on appropriate actions
    • Assisting with the development and implementation of HR policies, procedures, and systems to ensure consistency and compliance with applicable laws and organizational standards
    • Understanding and applying federal and state employment regulations, including wage and hour laws, leaves of absence, and workplace compliance requirements
    • Supporting recruitment and retention efforts, particularly for specialized, hard-to-fill, or grant-required roles
    • Providing guidance to supervisors and staff on HR processes, performance management, and workplace conduct
    • Analyzing workforce data to support decision-making and process improvements
    • Collaborating with HR and program leadership and support teams to align HR practices with operational needs and funding requirements 
  • Setting/Environment:  
    • Experience working in a fast-paced, multi-site or grant-funded nonprofit or public sector environment, requiring adaptability, collaboration across diverse teams, and the ability to manage shifting priorities while ensuring compliance and confidentiality 

 JOB COMPETENCIES:  

• Demonstrated leadership skills, with the ability to inspire, develop, and guide a multi-disciplinary HR team 
• Ability to lead integrated HR and Talent Acquisition operations that support organizational goals and staff experience 
• Strong interpersonal and communication skills, both verbal and written, with the ability to interact effectively at all organizational levels 
• Ability to analyze HR issues, exercise sound judgment, and apply best practices to resolve challenges 
• Strong organizational, time management, and follow-through skills with attention to detail 
• Skilled in conflict resolution and handling sensitive situations with professionalism and confidentiality 
• Proficiency in HR information systems and the use of data for decision-making 
• Collaborative mindset and ability to build relationships that support organizational and leadership initiatives 

PRE-HIRE CONTINGENCIES:  

• Licensing, state law, and government funders require that all staff (hybrid, remote, or onsite) within YMCA San Diego County are fingerprinted, prior to reporting to work, and include subsequent arrest notifications 
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute 
• Position will require additional clearances in order to comply with all program, licensing, state law, and funding requirements:
  • Exclusion and Debarment checks prior to first day and monthly thereafter

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.