The Development Administrator provides administrative and day-to-day operational support to the Development Department. This role is responsible for the end-to-end processing of charitable gifts including pledge entry, billing, and data management, while ensuring financial accuracy through regular accounts receivable reporting. The Development Administrator acts as a cross-functional team player, managing high-touch stewardship campaigns and providing essential support for Association-wide and branch-specific special events. The role also ensures seamless daily operations by providing front-desk coverage and professional inquiry management, contributing to a culture of donor-centered service and operational excellence.

For information on Y Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

Schedule

• Location: Association Office 
• Monday - Friday from 10:00 AM to 3:00 PM

• Executes the accurate entry of pledges and contributions, consistent payment reminders, and performs the backend data processing for annual campaigns, capital campaigns, and special events
• Implements and maintains Association’s administrative best practices for all donation processing including all data entry and donor record updates to ensure data integrity
• Generates a monthly Account Receivables report to ensure an efficient payment and collections process of all charitable donations (annual campaign, capital, special events, etc.); assists with all other Development-related reporting as requested
• Completes all steps for receiving charitable gifts at the branch level, including processing payment, data entry, billing, and the completion of necessary administrative follow-up
• Leads the creation and distribution of personalized stewardship materials, including summer camper cards, holiday greetings, and birthday acknowledgments; facilitates the timely delivery of thank-you letters and gift acknowledgments to donors and branch partners
• Supports Association events and branch special events such as galas, golf tournaments, community events by researching/booking venues, processing contracts and vendor agreements, and facilitating the check-in/out process
• Serves as administrative support and project executor to all Development Department tasks related to stewardship, Annual Campaign, grants, special events, major gifts, capital and planned giving
• Provides front desk coverage during breaks and absences, including answering phone calls, responding to inquiries, granting building access, managing room reservations
• Possesses a foundational understanding of philanthropy and a commitment to fundraising goals through accurate gift processing and adherence to Development best practices
• Proficient in Microsoft Office software (i.e., Microsoft Outlooks, Excel, Word, etc.) and general office equipment
• Ability to deliver a high-value experience for members and high-quality, error-free results to meet or exceed departmental goals
• Excellent interpersonal and communication skills and a warm, approachable demeanor when interacting with donors, volunteers, and staff; ability to quickly build trust, rapport, and long-lasting relationships
• Excellent written and spoken communication skills with a high level of professionalism
• Ability to understand diverse perspectives and remains calm and solution-oriented in challenging or fast-paced situations
• Proficient project management skills; ability to act as a reliable executor for administrative projects, actively participating in meetings to clarify tasks and meet goals and deadlines
• Strong time management and prioritization skills; ability to oversee multiple responsibilities and administrative tasks; exceptional attention to detail
• Visual and auditory ability and physical capacity to quickly identify, assess, and respond effectively to critical incidents and emergencies
• Other duties as assigned 

• High school diploma/GED, or training that ensures the ability to read and write at a level necessary for successful job performance
• 2+ years' of administrative support experience specifically within donor-centered environments or professional fundraising
• 2+ years' of work experience assisting in the planning and execution of nonprofit events and development campaigns
• Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
  • American Red Cross
  • American Heart Association
  • American Safety & Health Institute 

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.